Response time
Within two business days
Monday – Friday, 9am – 5pm GMT
Monday – Friday, 9am – 5pm GMT
Before You Write
Letters from Emma is a fiction subscription delivered by post: two letters a month, telling one continuous Regency story in Emma's own hand. Before you put pen to paper, you may find your answer already waiting. Questions about the waitlist, start dates, gifting and delivery are covered in our FAQ and Shipping & Returns pages, each written with the same care as the letters themselves.
If your question is about something else entirely, a detail of the story, a delivery gone astray, or simply a wish to say hello, we would be delighted to hear from you. Emma may keep to 1815, but the person answering your letter lives very much in the present, and reads every message that arrives.